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Village Hotel Maidstone, Maidstone

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From116US$ /night
Check-in
15Mar2025Select date
Check-out
16Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Castle View, Forstal Rd, Sandling, Maidstone, United Kingdom, ME14 3AQ

Village Hotel Maidstone is a sleek and stylish resort located in Maidstone, known as the Garden of England. This modern property offers extensive amenities including a state-of-the-art gym and a bustling Pub & Grill, ensuring that guests have everything they need for a comfortable stay. Its prime location provides easy access to both historic attractions in Maidstone and transport links to London and the Eurotunnel.

Location

Village Hotel Maidstone is conveniently located just off the M20 and A229, providing excellent transport links across Kent and into London. The surrounding area offers a range of attractions, including Leeds Castle, Maidstone Museum, and vibrant shopping options such as Fremlin Walk and Maidstone Market. The resort is ideally situated for both leisure and business travellers.

Rooms

The resort offers a variety of accommodations, including standard doubles, twin rooms, family rooms, and accessible rooms. Each guestroom features amenities such as free WiFi, flat-screen TV, and a Sealy Posturepedic bed for enhanced comfort. Guests can enjoy features like laptop-friendly workspaces and a selection of hot drinks.

Eat & Drink

Guests can dine at the vibrant Village Pub & Grill, which serves an array of dishes ranging from breakfast to hearty lunches and dinners. Signature offerings include a Best of British menu featuring pub classics and nutritious options. There's also a selection of snacks and drinks available throughout the day, with breakfast featuring a delicious buffet.

Leisure & Business

The resort boasts one of the best state-of-the-art gyms in the area, which includes a heated indoor swimming pool, jacuzzi, and steam room. Guests can also access fitness classes and well-being facilities, while VWorks co-working space provides a productive environment for those who wish to work during their stay.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Double Room
Max:
2 persons
23 m² 
Bed options:
1 King-size bed
Heating
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Twin Room
Max:
2 persons
23 m² 
Bed options:
2 Single beds
Heating
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Family Room
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Heating
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Maidstone 3.0 km
Airports
London City (LCY) 56.6 km
London Gatwick (LGW) 65.3 km
Bus
Bus stop100 m

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Heating
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

Castle View, Forstal Rd, Sandling, Maidstone, United Kingdom, ME14 3AQ
Map view
Castle View, Forstal Rd, Sandling, Maidstone, United Kingdom, ME14 3AQ
Nearby
Farm
Kent Life
410 m
Lock Lane Sandling
Kent Owl Academy
300 m
Castle Rd
Allington Lock and Slipway
510 m
Restaurants
The Running Horse Harvester
4.6 km
Chatham Road Sandling

Reviews and Ratings

Feedback from previous guests about their experience. <br />
64%
liked the resort and would come back
6.4/10
Nice
Rooms
5.7
Location
7.1
Service
7.5
Dining
5.3
Guest reviews
6.4/10
based on 55 reviews
7.6
7.6/10based on 2085 reviews
Anthony
United States, January  2025
7.0/10

I had a pleasant stay overall, as the hotel offered spacious and modern rooms with a stylish touch. The staff was incredibly friendly and helpful, which made my experience even better. However, the breakfast service was quite disappointing, as everything I ordered arrived cold. Additionally, the location had its downsides with noise that sometimes disturbed my peace, but it was conveniently close to a wedding venue.

Rooms
8.0
The rooms were a generous size and had a modern feel, though I wished they had a kettle to make hot water for my own tea and coffee.
Service
9.0
The staff were very friendly and helpful, always ready to assist me when needed.
Location
7.0
The location was convenient for the wedding at the Museum of Kent Life, but at times it disturbed my peace with noise.
Dining
5.0
I was really disappointed with the dining experience, as the breakfast items were cold and far from what I expected.
Facilities
7.0
The hotel had nice facilities, but I didn't get to use them extensively.
John
United States, January  2025
7.6/10

I had a mixed experience at the hotel. The location is fantastic, just a quick five-minute drive from the city center, and the self-service buffet dining offered a good variety. However, my room was not very clean, and I found some sweets on the floor. While the staff was friendly, the service could be smoother, especially since they were busy during my visit. Overall, I felt that the hotel had potential but needed a bit more attention to detail to fully shine.

Rooms
5.0
The room was a good size but unfortunately had some cleanliness issues, like towels left on the bathroom floor and sweets on the floor.
Service
6.0
The staff was more friendly compared to the check-in staff, but they seemed quite busy preparing meals.
Location
9.0
The location was perfect; it was conveniently quiet but still only five minutes from the city center, making it easy to explore.
Dining
7.0
The dining experience was decent with a big self-service buffet, but I noticed that cleanliness could be improved to avoid cross contamination.
Facilities
7.0
The hotel had a nice setup, but I didn't get a chance to fully explore the facilities during my stay.
Avery
United Kingdom, January  2025
6.0/10

My stay at the hotel was somewhat mixed. While the location was perfect for attending a wedding at the nearby Museum of Kent Life, the rooms left a lot to be desired in terms of comfort and temperature. On a positive note, the staff were quite accommodating and helpful. The dining experience had its ups and downs, with some meals surpassing expectations. Overall, there’s potential here, but there are definitely areas that need improvement.

Rooms
5.0
The rooms were not very comfortable, especially with it being so hot and humid, which made for a terrible night's sleep. I ended up having to keep the curtains drawn for privacy, and the corridor felt a bit uninviting.
Service
7.0
The service from the staff was lovely, and they were very helpful throughout my stay. However, there were issues with the in-room telephone system that wasted time and created some frustration.
Location
6.0
The location was convenient for our needs, particularly being close to the Museum of Kent Life, but the surrounding area was quite busy and chaotic during my visit, which was a bit overwhelming at times.
Dining
7.0
Dining was a bit of a mixed bag; while some meals were surprisingly good, others didn’t quite meet the standards set by past visits.
Facilities
6.0
Facilities were adequate, but nothing particularly stood out as exceptional.
Oscar
United Kingdom, December  2024
6.4/10

I recently stayed at this hotel and found it to have a great location, conveniently close to town yet quiet enough to relax. The rooms were a bit of a letdown because they were dirty upon arrival and required cleaning before I could settle in. However, the service was friendly and helpful overall. Dining options were decent, though not outstanding, and the facilities, particularly the pool, could use some updates. Overall, I felt it was reasonable for the price, but there were definitely some drawbacks.

Rooms
5.0
The room I got was spacious and bright, but unfortunately, it was dirty when I checked in. I had to clean it myself before I could use it.
Service
6.0
The staff were friendly and tried their best to assist me, although there was a frustrating issue with payment that took a while to resolve.
Location
9.0
The location was ideal—quiet yet conveniently close to town, which made it easy to explore without being in the middle of too much noise.
Dining
5.0
Dining was alright; the variety was good, but the quality wasn't consistent. Some dishes were just mediocre.
Facilities
5.0
The facilities, especially the pool area, felt a bit worn and could use some updates.
Isaac
United Kingdom, December  2024
5.6/10

The hotel has some great advantages, like a convenient location close to Allington Castle and several attractions in Kent. However, my stay was marred by the uncomfortable rooms which smelled musty and lacked proper ventilation. The service was accommodating, making up for some shortcomings, but the dining experience fell short with cold food. Overall, while the hotel offers good value for money in some areas, there’s definitely room for improvement.

Rooms
5.0
The rooms were quite uncomfortable, especially the front-facing ones which were steamy and had a musty smell. It was also hard to avoid cigarette smoke drifting in from outside, which was very unpleasant.
Service
8.0
The service was very accommodating; the staff helped us with extra tea and coffee supplies and were always friendly.
Location
7.0
The location was very convenient for visiting Allington Castle and other attractions in Kent, although it was a bit out of town, requiring a half-hour walk to the centre.
Dining
5.0
Unfortunately, the dining experience was disappointing as the food was cold and poorly prepared, making it hard to enjoy.
Facilities
6.0
The facilities were decent but nothing remarkable stood out during my stay.
Nicola
United Kingdom, December  2024
7.4/10

I found the hotel to be a decent spot, especially for its convenient location close to Maidstone and the Kent Police Headquarters. The rooms were a good size and had some modern touches, but there were definitely areas that could use some TLC. The service was a bit hit or miss, and the dining options didn’t quite meet my expectations. Overall, it's a fair choice for a night’s stay, although not without its quirks.

Rooms
7.0
My room was quite spacious, featuring a modern design with funky decor and a large TV. However, I did notice some worn-out parts, like chipped paint and unclean landings.
Service
6.0
The service had its ups and downs. While they were good to provide us with an ice bucket to cool the room, I had some confusion over payment procedures.
Location
8.0
The location served its purpose well, being close to Maidstone and within driving distance to other Kent attractions. Plus, there was plenty of parking available.
Dining
5.0
Dining was a mixed bag. The buffet offered a lot of choices, but food wasn’t always hot, which was disappointing. I think next time I would rather just grab a coffee elsewhere.
Facilities
6.0
The facilities were decent, but nothing particularly outstanding stood out during my stay.
Jill
United States, December  2024
8.0/10

Overall, I had a pretty good stay at the hotel. The location was excellent for visiting family in Kent and exploring nearby attractions. The rooms were clean and tidy but could have used air conditioning since they felt a bit cold to me. The service was friendly and accommodating, especially for my mum with mobility issues, but it could be a bit quicker. Except for the dining experience, which was fantastic with a great carvery option at a reasonable price, everything was quite nice but not without its quirks.

Rooms
7.0
The rooms were clean and tidy, although I wish they had better heating options since it got quite cold at night.
Service
8.0
The staff were friendly and helpful, always smiling and making us feel welcome, especially with my mum's mobility issues.
Location
9.0
The location was excellent for our needs—close to family and other areas we wanted to explore.
Dining
9.0
The dining experience was really terrific with an unlimited three-course carvery for just £18.95; it was excellent and more than enough!
Facilities
7.0
Facilities were adequate for our needs, although I didn't find any mention of pools or fitness areas.
Dave
United States, December  2024
5.0/10

My experience at the hotel was quite mixed. While the staff was friendly and welcoming, the room conditions were far from ideal. The location seems a bit isolated, making it less convenient for exploring. The breakfast was disappointing too, with very basic options. Overall, I felt it was not worth the price, especially considering the lack of basic amenities like air conditioning.

Rooms
5.0
The room was unbearably hot with no air conditioning, and the Dyson Cool fan was completely useless. We also received only one large towel and one small towel, which was inadequate for two people. The room wasn't even made up on the second day.
Service
6.0
The staff was particularly friendly and welcoming, but it was clear they needed more help. The bar service was slow, and it felt like they were overwhelmed during busy times.
Location
5.0
The hotel is a bit out of the way, making it about a half-hour walk to the center, and was often filled with locals watching football, which added to the noise. It felt more like it was in the middle of nowhere.
Dining
5.0
Breakfast managed to reach new lows of mediocrity, with barely cooked sausages and packet mix scrambled eggs. Instant coffee served in cafetières just didn't cut it.
Facilities
5.0
While the hotel had potential, the overall state of cleanliness left much to be desired, especially in the pub area with dirty tables and sticky surfaces.
Alexander
United Kingdom, November  2024
6.6/10

The hotel is situated in a rather isolated area, but the convenience of public transport helps. The room I stayed in was quite warm, even with a fan, and I found an ant in the bed, which wasn't ideal. The staff, on the other hand, were friendly and attentive, making my check-in smooth. The dining experience was satisfactory with a variety of options, although the dining area was quite chaotic at times.

Rooms
5.0
The room was hot even with the fan running and I discovered an ant in the bed, which was off-putting.
Service
9.0
The staff were excellent, friendly, and were quick to assist, ensuring everything was in order during my stay.
Location
6.0
The location feels quite remote with not much nearby, but there is a bus that conveniently takes you to the main area.
Dining
7.0
The dining setup is a big self-service buffet style with plenty to choose from, but the dining area was packed and messy at times.
Facilities
6.0
Basic facilities are available, but nothing particularly stood out as luxurious or special.
Ethan
United Kingdom, November  2024
5.8/10

My stay at the hotel was a mixed bag. While the location was perfect for my plans and the staff were extremely accommodating, the rooms left much to be desired with a musty smell and overall uncleanliness. The dining experience did not meet my expectations either, which was disappointing. Despite the challenges, the service provided was a standout aspect of my visit.

Rooms
5.0
The rooms were far from ideal; they had a musty smell and felt dirty and unkempt.
Service
8.0
The staff were very friendly and accommodating, especially when I asked for extra tea and coffee supplies.
Location
9.0
The hotel was conveniently located for visiting Allington Castle, which was just a short walk away.
Dining
5.0
I found the dining experience quite disappointing; the food was rather terrible and I couldn't eat it.
Facilities
5.0
The hotel had several amenities but the lack of air conditioning in the hot rooms was a major downside.
Dominic
United Kingdom, November  2024
6.8/10

I had a mixed experience at the hotel. The location is really nice, and it's convenient for getting around the town. The staff was friendly and helpful, which made my stay more pleasant. However, my room was quite noisy due to its proximity to the stairs and a function room, and I felt some amenities could use a refresh. Overall, while I appreciated the hospitality, I think the hotel could improve on a few aspects to enhance the guest experience.

Rooms
7.0
The room was pleasant and had everything you would need, but it was located right by the stairs, so I could hear everything going on outside, which wasn't ideal.
Service
8.0
The staff were friendly and extremely helpful, especially when I requested to check out.
Location
8.0
The hotel is located in Maidstone town centre, which is convenient, although the drinks were a bit pricey in my opinion.
Dining
5.0
Dining was just about okay; the food was not great and didn't meet my expectations.
Facilities
6.0
The facilities seemed a bit worn down, with noticeable tape on the carpets in the corridors.
Craig
United States, October  2024
6.6/10

I had a decent stay in the hotel, which had friendly staff and a good vibe overall. Unfortunately, the noisy location and the restaurant's mediocre breakfast were letdowns. The rooms were comfortable but could be affected by external factors like smoke from outside. All in all, it's a mixed bag with some positives and negatives to contemplate.

Rooms
7.0
The rooms were generally comfortable, but being directly above the entrance meant that smoke from guests outside would drift in, which was not pleasant.
Service
9.0
The service was top-notch, with staff members like Nick and Sarah really going above and beyond to make me feel at home. They were friendly and quick to address any issues.
Location
5.0
The hotel is in a lively area, but it got quite noisy during my stay, especially in the morning. It's not the ideal spot if you're looking for a quiet getaway.
Dining
6.0
The breakfast had a decent variety but fell short when they ran out of staple items like eggs and bacon. The service staff did their best to help, but it was definitely lacking.
Facilities
6.0
The hotel had a nice layout and was clean, but the overall facilities didn't stand out too much, feeling quite average.
Alice
United Kingdom, October  2024
7.0/10

The hotel had its ups and downs, with clean rooms and a very friendly staff that made the stay quite enjoyable. However, the location wasn't great for nights out and the dining could use some serious improvement. The overall value for money was decent, yet certain aspects left me wanting more.

Rooms
7.0
The room we had was generally clean and tidy, though it looked a bit tired. It faced the road, which wasn't ideal, but still felt calming and made me at ease, which is important for someone like me who's usually stressed.
Service
9.0
I really appreciated the friendly and courteous staff throughout my stay. Everyone was fantastic, and they even met and showed us to our table with a warm welcome.
Location
5.0
The hotel's location isn't perfect if you're looking to hit the town in Maidstone, as it's quite a long walk. Additionally, the area felt like a bit of a war zone with noise and mess at times, which was distracting.
Dining
6.0
We had breakfast at the restaurant, and while it was hot and tasty with plenty of choices, some items were disappointing. The sausages weren’t cooked well, and the scrambled eggs seemed to be from a packet.
Facilities
6.0
The hotel offered a range of amenities, which was great, but the noisy atmosphere, especially in the mornings, detracted from the experience.
Cameron
United Kingdom, October  2024
6.2/10

My stay at the hotel was a bit of a mixed bag. The location is nice, although it’s a long walk to the town center. The rooms were clean and spacious but uncomfortably hot during my visit. The staff were friendly and tried their best to help, but I did have an issue with a double charge. Overall, it had its positives and negatives, but I left feeling like it could be improved.

Rooms
6.0
The rooms were clean and spacious, perfect for getting ready. However, it was unbelievably hot, and despite having a fan, I struggled with the heat.
Service
7.0
The staff were very helpful and polite. Unfortunately, I faced a hiccup when the receptionist charged me twice, which I’m still sorting out.
Location
6.0
The hotel is not in an ideal spot for a night out in Maidstone, as it's quite a long walk. Still, it’s near a restaurant and some good views.
Dining
5.0
I found the dining experience lacking; the food was generally not up to par, and I definitely felt it didn't justify the cost.
Facilities
6.0
The facilities were decent, but nothing really stood out as exceptional during my stay.
Russ
United States, October  2024
7.2/10

I had a pleasant stay at this hotel, primarily due to the clean and comfortable rooms and the friendly staff who made me feel welcome. The location is fantastic, making it easy to explore Kent. However, the dining experience was a little chaotic with a lack of staff and food served cold, which was disappointing. Overall, it offered good value for money, but there's room for improvement in service and dining.

Rooms
8.0
The rooms were clean and of a decent size, with a hot and powerful shower that I really appreciated.
Service
7.0
The staff was very helpful and hardworking. Despite some challenges, they always remained pleasant and attentive.
Location
9.0
The location was convenient for many places in Kent, making it easy to get around.
Dining
5.0
The dining experience could use improvement as most food items were served cold and the waitstaff seemed a bit overwhelmed.
Facilities
7.0
The facilities were decent, but nothing particularly stood out during my stay.
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15Mar2025Select date
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Rooms and Guests2 Guests, 1 Room